Basic Fixes
- Clean camera lens: This is something that can cause issues with background blur on the Zoom app. This applies to the webcam of your laptop or PC as well
- Maintain distance from your background: You should also take care and sit a few inches away from your background.
- Force quit and relaunch Zoom app: This will give the app a fresh start on your mobile and desktop.
- Update Zoom app version: Install the latest version of the Zoom app to get rid of bugs or glitches causing the issue.
Fix 1: Check Desktop Specifications
If there is no option to enable a blurred background on your Zoom desktop client, you should check the specifications of your laptop or PC. Only a handful of processors support the app’s background blur feature. You can check out the list below.
For Windows
- Intel Pentium and Celeron with integrated GPU Intel HD Graphics 500 or higher
- Intel UHD Graphics
- Intel Core i3-5000 or higher
- Intel Core i5-3000 or higher
- Intel Core i7-3000 or higher
- Intel Core i9-8000 or higher
AMD
- 8 logical cores
- 2.0Ghz or higher
ARM64
- Qualcomm Adreno 680 and above
- Driver version 27.20.1640.0 or higher
For Mac
- Apple M1 or higher
- Intel Core i5-5000 or higher
- Intel Core 5th generation i5 Dual-Core processor requires macOS 10.14 or higher
- Intel Core i7-4000 or higher
Fix 2: Enable Background Blur
After checking the specifications, you need to enable the feature of background blur in the Zoom app.
On Mobile
Open the Zoom app > More > Meetings > Background and effects > Select Blur.


On Desktop
Open the Zoom app > Settings > Background and Effects > Enable Blur.

Tip: Learn how to use notes in your Zoom meeting.
Fix 3: Turn Off the Green Screen Feature
If you still can’t blur the background in the Zoom app on your desktop, you should turn off the feature of Green Screen for your desktop client. Here’s how.
Step 1: Open the Zoom app > Settings.
Step 2: Click on Background and Effects from the left menu. Then scroll down on the right side and ensure that I have a green screen is disabled.

Tip: Learn how to use animated reactions in the Zoom app.
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Last updated on 27 August, 2024
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